Frequently Asked Questions
ybaji FAQ — Answers to all your questions, right here
Deposits, withdrawals, VIP programme, cricket betting, or technical issues — find detailed answers to any question about ybaji on this page.
Whether you are new to ybaji or an experienced player, questions naturally come up. How to deposit money, how long withdrawals take, what determines a VIP tier change, how in-play works in cricket betting — all of these topics are covered in detail in each section below. Every answer is based on real experience, so you can quickly find the right information and play with confidence.
VIP & Cashback
ybaji has five VIP tiers in total: Bronze, Silver, Gold, Platinum, and Diamond. Each tier has a different weekly cashback rate — up to 0.2% for Bronze, 0.4% for Silver, 0.6% for Gold, 0.8% for Platinum, and 1.0% for Diamond. Additional benefits are added as you move up to higher tiers.
Betting regularly at ybaji and staying active gradually moves you up to higher tiers. The more consistently active you are, the faster your tier will improve. You can track your progress for each tier in your account profile on the platform. If you have any questions, feel free to reach out via live chat support.
Each week, cashback is automatically added to your account based on your betting activity. The cashback amount depends on which tier you are in — rates range from 0.2% for Bronze up to 1.0% for Diamond. There is no separate application needed to receive cashback; it is reflected directly in your balance.
The Diamond tier is ybaji's highest VIP level. In addition to the maximum 1.0% weekly cashback, it comes with priority customer support, exclusive promotions, and personalised offers. Members at higher tiers also receive added benefits when processing withdrawals. Contact the support team for more details.
If you remain inactive for an extended period, your tier may be reviewed. Staying active allows you to keep the tier you have earned. Continuing to bet and play regularly makes it possible to hold your tier or move even higher. You can check your tier status at any time from your account dashboard.
Device & Technical Issues
Yes, ybaji is fully mobile browser-friendly. It runs smoothly on Chrome, Firefox, or Safari on any modern smartphone — Android or iOS. You can use all games, betting markets, and payment features without downloading a separate app. The interface automatically adjusts to fit your screen size.
On Android, open ybaji in Chrome, tap the three-dot menu at the top right, and select "Add to Home screen". On iOS, tap the Share icon at the bottom of Safari and select "Add to Home Screen". The icon will then appear on your home screen just like an app, and you can access the site with a single tap.
In most games, the session is automatically restored once your connection returns. The outcome of any round in progress at the time of disconnection is determined by the server, so there is no risk of losing a bet. Log in and check your game history to see the result of that round. If you notice any discrepancy, contact support.
First, clear your browser's cache and cookies. In Chrome, you can do this from Settings → Privacy and Security → Clear browsing data. Then refresh the page. If the problem persists, restart your browser or try a different one. If your internet speed is low, switching to WiFi or a better mobile data connection usually resolves the issue.
Absolutely. ybaji can be used on a desktop or laptop with any modern browser (Chrome, Edge, Firefox). On desktop you get the benefit of playing games in full screen, and all features work just as completely as on mobile. No separate software needs to be installed.
How to Deposit
The minimum deposit amount for every payment method at ybaji is ৳300. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you can start adding balance to your account from as little as ৳300. This gives you the chance to get familiar with the platform with a small amount.
Log in to ybaji, go to the Deposit page, and select the Nagad option. Enter the amount and send the payment to the Nagad number shown. Once the payment is successful, confirm the request with the transaction ID. In most cases, your balance will be updated within a few minutes.
On the deposit page, select the bKash option and enter the amount you want to deposit. Send money to the bKash number shown there using your bKash app or *247#. After the payment, enter the transaction reference number you receive into the deposit form. Your balance is usually added within a short time.
ybaji supports all popular mobile banking services in Bangladesh — bKash, Nagad, Rocket, and Upay. You can also deposit via direct bank transfer from major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank. The minimum deposit is ৳300 across all methods.
ybaji does not impose any deposit fee of its own. However, if the mobile banking service you use — such as bKash or Nagad — deducts its own transaction charge, that is governed by that service's own policy. The full amount you deposit should be credited to your ybaji account; if you notice any difference, contact support.
Cricket Betting
If a match is cancelled or has no result due to rain, the bet amount is generally refunded — meaning the bet is counted as void. However, if a result is determined using the Duckworth-Lewis method, the bet is settled based on that result. The settlement rules for each match are stated on the betting page, and you can contact support if you want to know more.
At ybaji you can bet on markets including match winner, innings total runs, toss winner, type of first wicket, top run-scorer, over/under, handicap, and more. In T20 format, additional ball-by-ball markets are also available. For example, in a Bangladesh vs India match there will be options to bet on both teams' chances of winning — choose the right market and bet wisely.
Yes, accumulator or parlay bets are available at ybaji, where you combine multiple selections together. If every selection wins, the overall odds multiply, so the potential payout can be much higher. However, if any one selection loses, the entire bet is lost — so it is important to consider the risk before placing the bet.
Yes, ybaji offers live in-play betting. Odds change in real time as the match progresses, and you can place a bet at any moment. You have the opportunity to analyse the situation after each over or wicket and bet strategically. A fast connection and close attention to the game are helpful for in-play betting.
ybaji offers betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and other major international cricket events. Special markets are available for Bangladesh Tigers matches. The list of available matches is updated daily, so check the cricket page regularly.
Withdrawal Questions
The standard processing time for withdrawals at ybaji is between 10 and 45 minutes. In most cases, the funds reach your bKash, Nagad, or other account within this time. Bank transfers may take a little longer. If there is any delay, contact support.
Yes, withdrawal requests initially show as 'Pending' because the support team verifies them. The process is usually completed within 10–45 minutes, after which the status changes to 'Processed'. If more time has passed and there is no update, let the support team know via live chat.
Yes, but the wagering requirement must be met before withdrawing bonus winnings. For example, depositing ৳1,000 gives a 120% bonus of ৳1,200. After completing bets worth 20 times that ৳1,200 bonus — i.e. ৳24,000 in total bets — the winnings earned from the bonus can be withdrawn. The wagering is calculated on the bonus amount only, not on the deposit.
The minimum withdrawal amount at ybaji is ৳1,000. Withdrawal requests below this amount cannot be made. There is no separate limit per method — the same minimum applies for bKash, Nagad, Rocket, Upay, and bank transfer alike.
Yes, for safe and smooth payment, withdrawals should always be made to a wallet or bank account registered in your own name. Withdrawals to third-party accounts are generally not accepted. When the name on your ybaji account matches the name on your payment account, the process is completed more quickly.
Still have questions? We are always ready to help
If none of the answers above have resolved your issue, contact the ybaji support team directly. Help is available 24/7 via live chat in both Bengali and English. You can also write to us by email: